GraceKennedy Money Services (GKMS) has, yet
again, raised the technological bar, with the introduction of its new GK MPay, mobile
money service solution. This service is delivered on an exclusive digital
platform developed by Oberthur Technologies, a world leader in digital
security.
“We spent a lot of time and money researching
technology vendors and chose Oberthur because of their experience and high
standards in security and designing fit for purpose solutions,” said Michelle
Allen, CEO of GKMS.
The technology behind GK MPay is rated among the world’s top five. It is
built on Oberthur’s basic
mobile money wallet (peer-to-peer transfer, mobile phone top-ups and
cash-in/cash-out), plus other features, soon to be introduced. “We have designed the wallet so that it is convenient for our customers,”
Allen emphasised. “Even if you have a basic phone, you can use the wallet,
simply by dialling *170#. And customers of both telecomm companies may use it.”
Instead of allowing top-ups from just one mobile network, users
of GK MPay can purchase top-ups from either telecom provider. GKMS also
increased the number of merchants and utility providers, to whom payments can be
made, to include more than 40 service providers, facilitated by Bill Express,
which is part of the GKMS network.
Another key differentiator is
the ability to add funds to your mobile wallet from your online bank account. “We
built in the capability of transferring funds online from your bank account to
your mobile wallet. So you don’t have to go into an agent location to add money
to your wallet,” Allen said.
Customers with bank accounts
at First Global Bank, Scotiabank and National Commercial Bank may use their
online bank accounts to send money to their GK MPay wallet with funds becoming
available for use by the end of the next business day.
Michael McNaughton,
Vice President of Business Development at GKMS, explained that GKMS and
Oberthur have assessed GK MPay’s technology, putting it through rigid tests.
“GKMS handles a lot
of financial transactions from all over the world. Our own internal systems are best-in-class and
have very stringent compliance and security features.” McNaughton said.
The security
features offered by GK MPay are extensive. For example, users must input a PIN for
every financial transaction. Each transaction triggers an SMS notification once
there is a change in the user’s credit balance. Mobile app and USSD interfaces can
only be enabled via an electronic activation process and the GK MPay
wallet is restricted to one physical phone per customer at any point in time.
“If a user loses
his or her phone, the account may be disabled and the balance transferred, once
appropriate checks are done. All transactions are logged, and may be displayed
via the mobile app, USSD menu, or via the customer self-care web portal,”
McNaughton said.
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About GraceKennedy Money Services
GraceKennedy Money Services (GKMS) is the umbrella brand for the
services offered by FX Trader - The Foreign Exchange Place from GraceKennedy
Money Services, Bill Express - The Bill Payment Place from GraceKennedy Money
Services and Western Union - Moving Money for Better. Some or all of
these services may be found in Jamaica, Trinidad and Tobago, Guyana, Antigua
and Barbuda, Anguilla, St. Kitts and Nevis, St. Vincent and the Grenadines,
British Virgin Islands, Montserrat, the Cayman Islands and the Turks and
Caicos. For more information, visit www.gkmsonline.com
About GraceKennedy
GraceKennedy is one of the Caribbean's largest and most dynamic
corporate entities. The company started in Jamaica in 1922 as a small trading
establishment and wharf operators. It has expanded and diversified over the
years, changing from a privately-owned enterprise to a public company with Food
and Finance Divisions, listed on the stock exchanges of Jamaica, and Trinidad &
Tobago. Today, the Group comprises a varied network of some 50 subsidiaries and
associated companies located across the Caribbean, North and Central America
the United Kingdom and Europe and Africa. GraceKennedy’s operations span the
areas of food processing and distribution, banking and finance, insurance and
remittance services, bill payment and a cambio service.
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